Help Desk Repair

The Division of Information Technology provides computer repair services for university-owned computers, printers and peripherals. We are an authorized warranty service provider for Dell, Apple and HP university-owned computers. We also offer extended warranty contracts on most university-owned equipment.

Extended Warranty Plans - Available for most university-owned equipment. Includes priority service and pickup/delivery service. Note: We do not offer extended warranty contracts for personally-owned equipment. Contact the equipment vendor or manufacturer for these services. Learn more at the Extended Warranty page.

Rechargeable Battery Recycling - Drop off rechargeable batteries for recycling.

Getting Started

To request repair of university-owned equipment, complete the online form, call 979.845.8591 or email pcrepair@tamu.edu.

Note: Students, faculty and staff can also take advantage of warranty service for personally-owned Dell or Apple (not HP) computers through Help Desk Repair. Please call 979.845.8300 or email helpdesk@tamu.edu for assistance.

Cost

Texas A&M University System FY18 Rates displayed below.
View FY17 and FY18 TAMUS Auxiliary and Non-TAMUS Rates. 

Service Description Unit Rate in $ Item Code/Product/Service
Local Equipment Pickup & Delivery Trip 12.50 EQP PICKUP/DELIVERY
Hourly labor rate for repair/maintenance Hour 100.00 REPAIR/MAINT LABOR