ServiceNow IT Service Management Platform

ServiceNow is an enterprise IT service management tool, which is offered as a shared service to The Texas A&M University System. It tracks the handling of issues and requests, automates business processes, enables gathering and sharing information within the organization and with end users, and provides robust monitoring and reporting capabilities. Texas A&M IT is responsible for offering the shared service.

Getting Started

To request this service, email itss@tamu.edu or call 979.847.4877.

Help and Support

Read more at the ServiceNow Shared Services page.