Self-Service Password Reset

Self-Service Password Reset allows you to reset your NetID password on your own, if you forget it. Simply provide an email address or mobile phone number in advance. Then, if you forget your password, a temporary, one-time-use password is sent to you to log in and reset your password. If this feature is not set up in advance, you must contact Help Desk Central to reset a forgotten password.

To learn how to set up this service, visit the Setting Up Self-Service Password Reset page in the Knowledge Base.

To read more about the service, see the  Self-Service Password Reset FAQ page in the Knowledge Base.

Assisted Password Reset

If you need to change a forgotten NetID password and you have not set up Self-Service Password Reset, contact Help Desk Central at 979.845.8300 for assistance.