IT Billing Department

Telecommunications Billing Changes for Fiscal Year 2018

As of September 1, 2017, Texas A&M University, made budget adjustments to many telecommunications services for university business units, excluding service centers and auxiliary units. These adjustments were based on Fiscal Year 2016 service usage, and are now in effect for all Part 02 employees for Fiscal Year 2018.

Your Monthly Bill Changes

Telecommunications services now centrally funded will no longer be billed to your department. Since these items are no longer on your monthly bill, some of you will stop receiving a bill, while others will receive a much shorter bill with only the few items you are still paying for.

Services Included in Central Funding

The following services are now centrally funding and are no longer on your monthly bill:

  • Voice-over-IP (VoIP) phone lines + long distance
  • Centrex phone lines + long distance
  • Keyless card access
  • Audiovisual surveillance
  • Fiber cross connects
  • Duress/panic buttons
  • Equipment rented from the Division of IT for a service listed above

To view the item/product code for the items included in central funding, view Services Included in Central Funding.

Contact Us

For questions about the changes, contact the Division of Information Technology at or 979.458.5452.