IT Transformation

The IT Transformation team is responsible for aligning IT with broader organizational goals and overseeing the transformational initiatives within the colleges, divisions, and service units. The primary goal is to modernize and optimize the IT infrastructure, processes, and systems to align with the organization's strategic objectives and keep up with technological advancements. The team collaborates with key stakeholders to identify areas for improvement, define the desired future state, and develop a comprehensive transformation roadmap. The team helps lead the implementation of new technologies, methodologies, and best practices, ensuring smooth transitions and minimizing disruption to business operations. By spearheading IT transformation, the team empowers the organization to elevate operational efficiency, advance greater agility, and use technology as a key driver for accelerating business growth and achieving success.

• Planning and Strategy - The Planning and Strategy team plays a crucial role in shaping and implementing the organization's strategic initiatives. The Planning and Strategy team is pivotal in driving organizational change by ensuring that strategic initiatives are not only well-designed but also embraced across the organization. They facilitate change readiness by engaging stakeholders early in the planning process, fostering alignment with organizational goals, and building consensus around new directions. Their responsibilities include conducting change impact assessments, developing communication and engagement plans, and supporting leaders in championing change. By creating and managing technical and strategic roadmaps, the team ensures that change is implemented thoughtfully, with clear guidance and support for those impacted. Their focus on information management supports transparency and knowledge sharing, empowering employees to make informed decisions and adapt successfully to evolving strategies.
• Technical Remediation & Resolution - The Technical Remediation & Resolution team plays a key role in supporting organizational change by addressing technical challenges that could impede adoption and engagement. Working collaboratively with the Architecture and Engineering Team and the CISO they not only resolve issues but also communicate changes and solutions clearly to affected stakeholders. The team prioritizes stakeholder feedback, ensures timely updates, and provides training or resources as needed to build confidence and minimize resistance. By integrating technical solutions within a unified IT environment, they help ensure that technology changes align with the university’s academic and business objectives, supporting a smooth transition and sustained adoption.
• Data-driven Insights & Analytics Team - The Data-driven Insights & Analytics team enables data-driven change by collaborating with executive leadership to develop and communicate a data strategy that aligns with the university’s strategic initiatives and maximizes return on investment.The team works to Implement enterprise business intelligence solutions that address both institutional and college-specific needs, ensuring consistency, scalability, and actionable insights.