What is the Security Agent Standardization project?
The Security Agent Standardization project is an initiative to bring clarity and consistency to the security agents installed on University devices. It aims to enhance our cybersecurity posture, streamline management processes, and ensure all devices adhere to high security standards.

Why is this project necessary?
Currently, a wide range of various security agents are installed on University devices, leading to management complexities and inconsistent security postures. Standardizing these agents will improve overall device performance, facilitate compliance, and protect sensitive data.

What devices are affected by this project?
The project encompasses all University-owned devices, including desktops, laptops, servers, and special purpose devices (such as digital signage, kiosks, etc. where possible & appropriate).

What criteria are used to select the standardized security agents?
The current draft of the new, streamlined criteria for agents is posted for comments and feedback. Our goal is not to introduce new, untested agents, but rather to streamline and reduce the number of existing agents in order to improve efficiency and minimize overhead. The chosen agents meet our security, performance, and compliance requirements, ensuring robust protection while enhancing overall device performance.

Will there be any disruption to my work during the implementation?
Local IT groups will be primarily responsible for coordinating the agent standardization process for their respective areas. Efforts will be made to minimize disruption as much as possible. The rollout will be gradual, starting with high-priority areas, and extensive support will be provided to ensure a smooth transition.

How will this project benefit me?
Standardizing security agents will provide a more secure and reliable computing environment, improve device performance, and simplify the management of security tools. This ultimately leads to better protection of your work and data, while freeing up your time to focus on local support needs.

What if I encounter issues with the new security agents?
Support will be available throughout the implementation process. Training materials and sessions will be provided, and a feedback mechanism will be established to promptly address any issues.

Who can I contact for more information about this project?
For more information, please contact the Endpoint Security team at endpoint-security@tamu.edu.

When will the project be completed?
The project timeline will be shared with all stakeholders. Regular updates will be provided throughout the implementation process to keep everyone informed of progress and key milestones. We aim to have all end user devices (laptops, desktops, etc.) completed by December 1, 2024.