Texas A&M Health phone services are provided through Cisco Voice over Internet Protocol (VoIP). Cisco VoIP features advanced self-service options such as call forwarding and voicemail. Texas A&M Health has a separate phone system from Texas A&M University.

Note: You will need to set up these features before leaving your workspace.

MyPhone – Manage your contacts and phone settings (on campus or VPN only) at myphone.tamhsc.edu/ucmuser/.

Voicemail – Access your voicemail and reset your PIN (on campus or VPN only) at hsc-rr-unity-1.voip.tamhsc.edu/inbox. If you are located at the Dallas TAMU-Health facilities, go to hsc-dcef-unity-1.voip.tamhsc.edu/inbox.

Note: You must first connect through the Texas A&M Virtual Private Network (VPN) to access these Cisco VoIP phone systems if you are not on campus.

Cisco Phone 8800 Series Quick Start Guide (PDF)

View help documentation for Texas A&M Health Cisco VoIP phone services, such as resetting your voicemail PIN, accessing voicemail remotely, forwarding calls and downloading the full user guide.

Contact the Health Technology Care Team for further assistance with Cisco VoIP phones at Texas A&M Health.