Health Technology Care Team
The Health Technology Care Team specifically assists Texas A&M Health students, faculty and staff with IT questions and requests.
Whether by email, phone, chat, in-person walk-ups or through remote sessions over the web, the team's knowledgeable staff offers friendly support throughout the state.
Automatically creates a help ticket in ServiceNow to route your IT support request.
Phone
979.436.0250 or 979.845.8300 (Option 2)
With monitored voicemail after normal business hours and during weekends.
Chat
Initiates a screen-sharing session for remote support.
Hours
7:30 a.m. to 6:00 p.m.
With on-call support after normal business hours and during weekends.
Local Support Locations
Health IT support staff provide effective and timely technology assistance for students, faculty and staff to help achieve your teaching, learning and research goals.
Local support is available at many Texas A&M Health facilities throughout the state.
Bryan – Health Professions Education Building (HPEB)
8447 Riverside Pkwy
Suite 1092
Bryan – Texas A&M Health Family Care
E 29th St
Suite S05
College Station – Reynolds Medical Sciences Building (REYN)
206 Olsen Blvd
Suite 102D
College Station – School of Public Health Administration Building
212 Adriance Lab Rd
Suite 308
Corpus Christi – Coastal Bend Health Education Center (CBHEC)
209 N Water St
Suite 1-092
Dallas – School of Dentistry Main Building
3302 Gaston Ave
Suite 529
Houston – Texas A&M Health Building
2121 West Holcombe Blvd
Room 213
Kingsville – School of Pharmacy Irma Lerma Rangel Building
1010 W Ave B
Suite 322
McAllen – South Texas Center
2101 S McColl Rd
Round Rock – School of Nursing Regional Campus
3950 N A.W. Grimes Blvd
Room S216
Temple – Medical Education Center
2401 S 31st St
TAMU 2, Room 116
Audio/Video Support
Audio/Video services connect Texas A&M Health colleges, facilities and communities through a robust video conferencing network.
Specialized technicians are available to ensure that equipment functions correctly and connects to all sites.
Main Audio/Video Support for All Sites
HealthTechCare@tamu.edu
979.436.0250
Room Scheduling
roomtraq.tamhsc.edu