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Find answers to frequently asked questions, tutorials, guides and other articles in the Knowledge Base.Visit the IT Service Portal
Visit the IT Service Portal to report a problem, ask a question or request a service.
IT Service Status
Current Incidents
IT Status & Alerts
IT Status provides a list of technology outages, degradations and scheduled maintenance scheduled for services managed by Technology Services.
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Get notified when a specific IT service has an outage or an incident.
Learn How to SubscribeReach out to the IT team assigned to support your college or department.
Contact Help Desk Central
Help Desk Central assists Texas A&M students, faculty and staff with their IT questions by phone, email, chat, in person and on the web.
Available 24 hours a day, 7 days a week, 365 days a year.
Phone: 979.845.8300
Email: helpdesk@tamu.edu
IT Chat is available 8:00 a.m. - 12:00 a.m. (midnight) every day. If you need help outside of these hours, please call or email.
Screen Share Support
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Last Modified: October 29, 2025