Contact Us
Find common IT contacts or click the button to view a list of local IT support.
For assistance with IT questions, contact Help Desk Central, any time day or night:
Call: 979.845.8300
Email: helpdesk@tamu.edu
Chat: 8 a.m. to midnight at it.tamu.edu/chat
In person:
Weekdays: 8 AM - 8 PM
Weekends: 12 Noon - 4 PM
at the Computing Services Center, room CS00
To view the status of campus services, including outages and planned maintenance, visit status.it.tamu.edu.
Account Billing
Website: IT Billing Department
Email: tamu-it-billing@tamu.edu
Phone: 979.862.1797
Fax: 979.862.3971
Mailstop: 3142
Office of the Vice President & CIO
Website: IT Leadership
Email: tamu-it-coms@tamu.edu
Mailstop: 1365
Telecommunications
Address: 1501 Texas Avenue South
Mailstop: 1174
Local IT Support
| Affiliation | Name | Phone Number | Website | |
|---|---|---|---|---|
| Help Desk Central (all Texas A&M students, faculty and staff) |
helpdesk@tamu.edu | 979.845.8300 | IT.tamu.edu/help/ | |
| Texas A&M Galveston | helpdesk@tamug.edu | John Kovacevich | 409.740.4714 | IT.tamu.edu/galveston |
| Business Support Finance, Human Resources, and Marketing & Communications |
vpfnhelp@tamu.edu | Dale Cook | 979.458.2984 | IT.tamu.edu/businesssupport |
| Bush School of Government and Public Service | bushschoolhelpdesk@tamu.edu | Michael Berardi | 979.458.3310 | Intranet Only |
| College of Agriculture & Life Sciences | firstcall@ag.tamu.edu | 979.985.5737 | https://firstcallhelp.tamu.edu/ | |
| College of Architecture | helpdesk@arch.tamu.edu | Will Willhite | 979.862.8584 | IT.tamu.edu/architecture |
| College of Arts & Sciences Formerly College of Geosciences, College of Liberal Arts and College of Science |
artsci-help@tamu.edu | 979.845.5565 | IT.tamu.edu/artscience | |
| College of Education and Human Development | help@ed.tamu.edu | Ruben Martinez | 979.845.1111 | IT.tamu.edu/education |
| College of Engineering | engr-helpdesk@tamu.edu | Mark Hopcus | 979.458.8888 | IT.tamu.edu/engineering |
| College of Performance, Visualization and Fine Arts | helpdesk@tamu.edu | Aaron Rodriguez | 979.862.7832 | IT.tamu.edu/pvfa |
| College of Veterinary Medicine and Biomedical Sciences | vetmed-helpdesk@tamu.edu |
Derrick Berger JaeCee Crawford |
979.862.4554 | IT.tamu.edu/vetmed |
| Department of Athletics | helpdesk@athletics.tamu.edu | Daniel Roberts | 979.458.3529 | Intranet Only |
| Division of Research | support@vpr.tamu.edu | Dean Poppell | 979.847.9490 | Intranet Only |
| Division of Student Affairs | dsa-helpdesk@tamu.edu | Carl Ivey III | 979.862.7990 | IT.tamu.edu/studentaffairs |
| Executive Support (Formerly Provost IT Office) |
exec-support@tamu.edu | Dale Sharp | 979.458.5200 | IT.tamu.edu/provost-it |
| Facilities and Energy Services | facilitiesit@tamu.edu | Phil Gates | 979-458-0668 | IT.tamu.edu/ues |
| Higher Education Center at McAllen | hecm-it@tamu.edu | J.J. Garza | 956.271.1390 | IT.tamu.edu/provost-it |
| Mays Business School | support@mays.tamu.edu | Greg Spiller | 979.847.4357 | Intranet Only |
| School of Law | law-it@law.tamu.edu | Chad Ballenger | 817.212.3845 | IT.tamu.edu/law |
| TEES | engr-helpdesk@tamu.edu | Mark Hopcus | 979.458.8888 | |
| Texas A&M Forest Service | support@tfs.tamu.edu | 979.458.7309 | https://helpdesk.tfs.tamu.edu/ | |
| Texas A&M Health | HealthTechCare@tamu.edu | Garrett LaPaglia | 979.436.0250 | IT.tamu.edu/health |
| Texas A&M Qatar | servicedesk@qatar.tamu.edu | 974.4423.0009 | IT.tamu.edu/qatar | |
| Transportation Services | 979.458.0783 | |||
| University Libraries | helpdesk@library.tamu.edu | Stephen Pampell | 979.862.4948 | IT.tamu.edu/libraries |
| University Police Department | IT.tamu.edu/upd | |||
| Veterinary Medical Diagnostic Laboratory | helpdesk@tvmdl.tamu.edu | 979.845.3414 | https://tvmdl.tamu.edu |
Last Modified: October 15, 2025