Project Purpose

TechHub is a centralized technology procurement program intended to reduce the cost of device life-cycle management and improve the user experience through centralized purchasing, device standardization, supply-chain management, and provide cost savings in the processing and deployment of hardware and software assets. This new program will provide Texas A&M University faculty, staff, and departments with a convenient process to procure high-quality, fully tested and vetted technology that will be configured and secured to university standards.

Guiding Principles

  • Driving down direct costs of technology purchases and passing those savings to departments and units.
  • Supporting shared decision-making with the IT Community to provide the right technology solutions that meet user needs.
  • Remaining at the forefront to identify and evaluate emerging technologies to keep the campus on the cutting edge.
  • Streamlining processes and workflows to fit all IT Community needs.
  • Prioritizing value and the user experience.

Milestones

Phase 1: Spring 2023

  • TechHub Facility
  • Online Store Front
  • Integrated billing process
  • Online Ordering (hardware only)
  • Technology Services pilot test
  • Governance Structure

Phase 2: Fall 2023

  • Add software products.
  • Transition colleges and units (initial phase)
  • Integrate systems to process large volume orders

Phase 3: Spring 2024

  • Full implementation of end-point procurement (All colleges and units)
  • Physical Store Front
  • Reports and Analytics
  • Custom order processing
  • Future opportunities