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Division of
Information Technology
  • Services (current)
    • Services A-Z
  • Leadership
    • Office of the CIO
      • Chief Information Officer
      • AVP Enterprise Networks
      • Chief Information Security Officer
      • Chief of Staff
      • TAMU Health IT Director
      • Director of Product Strategy & Communication
      • AVP Enterprise Platforms, Cloud, and Shared Services
      • Director of IT Finance
    • IT Governance
      • Purpose
        • IT Governance Definitions
      • Committees
        • Special Groups
        • EITC
        • SITC
        • AIC
          • AIC Decisions
        • IRPSC
          • IRPSC Decisions
          • Task Force 29.01.03
          • IT Policy Review Subcommittee
          • Audiovisual Surveillance Technology Subcommittee
        • EAC
          • EAC Decisions
        • RITC
          • RITC Decisions
        • TTLTC
          • TTLTC Decisions
        • SL
      • Calendar
    • Strategic Initiatives
      • Priority Projects
        • 1. Microsoft (Office) 365 Implementation
        • 2. Aggie Innovation Platform
        • 3. Secure Technologies for Aggie Researchers (STAR)
        • 5. Next Generation Aggie Network
      • Other Projects
        • Self Service Site Strategic Redesign
      • Completed Projects
        • New West Campus Data Center
        • Legacy Network Decommission
        • 802.11ac Campus Upgrade
        • NetID Two-Factor Authentication (Duo)
        • University-Wide IT Governance Framework Implementation
        • Campus Firewall Replacement
        • Data Center Resource Migration Plan
        • Key Performance Indicators (KPIs)
        • Service Desk Renovation
        • Health Science Center Exchange Email Migration
        • SPECTRIM/Archer Implementation
        • University-Wide Information Technology Governance Framework Development
    • About the Division of IT
      • Contact Us
      • Staff Spotlight
      • Careers
    • Reports & Publications
    • News
  • Security
    • Safe Computing
      • Protect Your Device
        • Protecting Desktops & Laptops
        • Protecting Mobile Devices
        • Stay Secure on Public Wi-Fi
      • Protect Your Identity
        • Protect Myself Top 5
        • Identity Theft
        • Spam
        • Safe Social Networking
        • File Sharing
        • Phishing Emails (& Internet Scams)
      • Protect University Data
        • Protect My Work Top 5
        • Protecting Confidential Information
        • Discovery and Open Records
        • Protecting the Workplace
        • International Travel
    • Cybersecurity Games
    • CAP
      • CAP Application
    • For IT Professionals
      • Best Practices
      • Compromised System Response
      • Incident Response Plan
  • Policy
    • IT Accessibility
    • Frequently Asked Questions
    • Policy Glossary
    • IT Policy
      • Controls Catalog
        • Controls Review Process
        • Controls Posted for Review
      • Exception Requests
      • Laws and Regulations
        • HIPAA
        • CUI
        • DMCA
      • Local Policy
        • Project Management
        • AV Surveillance
          • AVST Operational Standards
        • TAMU Network Use
          • Acceptable Use
          • Anonymous Proxy Servers
          • Guest Wireless Terms of Use
          • Traffic Engineering
          • NAT Devices
        • Cloud Computing at Texas A&M
    • IT Risk Management
      • Risk Assessment Procedures
        • IT Managed Assessment Checklist
        • Non-IT Pro Assessment Checklist
        • Dean/VP Approval Process
        • Reporting & Review
      • Risk Assessment Roles
        • CIO
        • CISO
        • Division Risk Assessment Coordinator
        • Non-IT Professional
      • Risk Remediation
    • IT Continuity of Operations
      • IT Disaster Recovery
        • Unit Level IT DR Planning
    • E-Discovery
      • Overview
      • IT Preservation Holds
        • Preservation Hold Process
      • Public Information Request
  • Community
    • Collaboration
    • IT Communication
      • Campus IT Contacts
      • IT Communication Channels
      • IT Websites
      • IT Vendor Contacts
      • Change Management
    • IT Events
    • Tools
      • IT Standards
      • Data Classification Tool
      • Impact Calculator
  • Help
  • Services by Category
    • Academics and Research
      • Computer Labs and Printing
        • Open Access Labs
      • Research
        • High Performance Research Computing
        • Science DMZ Network
      • Student Information Systems
        • Applicant Information System
        • Cleopatra
        • Compass
        • Financial Aid Portal
        • Howdy
        • TouchNet/Billpay
      • Teaching and Learning Tools
        • Aggie Proctoring Center
        • Camtasia Studio
        • Canvas Learning Management System
        • Classroom Equipment
        • Computer Requirements
        • DigitalDesk
        • Exam Soft
        • Honorlock
        • LinkedIn Learning
        • Mediasite
        • Peerceptiv Peer Review
        • Personal Websites (People.tamu.edu)
        • Portfolium
        • Respondus
        • Snagit
        • Student Response Systems (Clickers)
        • Turnitin
        • eCampus Learning Management System
    • Accounts and ID Management
      • Authentication Authorization
        • Active Directory NetID Authentication
        • Central Authentication Service (CAS)
        • NetID Two-Factor Authentication
        • Shibboleth
        • Single Sign On (SSO)
      • Directory Services
        • Directory Information
        • Enterprise Directory Services
        • White Page Directory
      • Identity Management
        • Accessing Identity Data
        • Identity Agent Program
        • Identity Federation Memberships
      • Proxy Account Management
        • Admin Account
        • IT Resource Account
        • PRO Account
        • Proxy Access
      • UIN, NetID and Passwords
        • Aggie Account Gateway
        • Guest Accounts
        • NetID
        • Passwords
        • UIN
    • Audio, Video and Telecommunication
      • Audio Video
        • Audioconferencing
        • Cable TV
        • Videoconferencing
        • Zoom Videoconferencing
      • Emergency and Safety Communication
        • P25 Radios
      • Telecommunications
        • 800-MHz Radio System
        • Cellular
        • Distributed Antenna System
        • Off-Campus/Remote Connections
        • Phones
    • Data Center and Hardware
      • Data Centers
        • Campus Data Centers
        • Operations Center
      • Server and Virtualization Services
        • Aggie Innovation Platform
        • Enterprise Backup and Storage
        • Oracle Licensing
        • Secure Technologies for Aggie Researchers
        • Server Administration
        • Aggie Cloud
      • Workstation Support
        • Rechargeable Battery Recycling
        • Surplus IT Equipment
    • Email, Messaging and Collaboration
      • Microsoft OneDrive
      • Microsoft SharePoint
      • Microsoft Teams
      • Campus Email Services
        • Email Signing Certificate
        • Mail Relay Resources
        • Texas A&M Exchange
        • Texas A&M Gmail
      • Collaboration
        • Google Apps at Texas A&M
        • Lync
        • Microsoft OneDrive
        • Microsoft SharePoint
        • Microsoft Teams
      • Email Tools
        • Bulkmail
        • Class Email Lists
        • Distribution A
        • Listserv
        • TAMUDirect Mailing Lists
    • Help and Consulting
      • Help Resources
        • File A Complaint
        • Help Desk Central
        • IT Billing Department
        • IT Service Status
        • Report IT Security Incident
        • Report an IT Problem
      • IT Consulting
        • Business Continuity Consulting
        • Business Relationship Management
        • Network Consulting Services
        • Procurement Consulting
        • Quality Assurance Reviews
        • Security Consulting
      • Project Management Resources
        • Project Management Tools and Guides
    • Network and Internet Access
      • IP Addresses and Domain Names
        • DNS
        • Departmental DHCP
        • Domain Requests
        • Infoblox
        • NAT Devices
        • Subdomain Requests
      • Services and Support
        • Network Time Protocol
        • Special Network Arrangements
        • TAMU Net Mailing List
      • Virtual Private Networks
        • Departmental VPN Servers
        • Virtual Private Network (VPN)
      • Wired Connections
        • Building Connections
        • Campus Network
        • Departmental Connections
        • Desktops and Servers
        • Media Installations
        • ResNet
        • TTVN/Wide Area Network
      • Wireless Connections
        • TAMU WiFi
        • TAMU Visitor Wireless
        • eduroam
    • Security
      • Physical Security
        • Surveillance Cameras
        • Code Maroon
        • Duress/Panic Button
        • Keyless Entry and Badge/Card Access Request System (BARS)
      • Security Services
        • Campus Firewall
        • Departmental Firewalls
        • Network Vulnerability Scanning
        • Policy and Compliance
        • Spirion Sensitive Data Manager
        • Tenable SecurityCenterâ„¢
      • Tools and Resources
        • Filex File Distribution System
        • Information Security Awareness Training
    • Websites, Applications and Software
      • Applications and Resources
        • Cascade Server
        • Code Maroon
        • Digital Signage
        • DocuSign
        • Laserfiche Document Management Support
        • GoWeb Development Community
        • Qualtrics Survey Application
        • SSL Certificates
        • ServiceNow IT Service Management Platform
        • Syncplicity
        • uDots URL Shortener
      • Design, Development and Administration
        • Accessibility Resources
        • Application Design and Development
        • Database Development
        • Database Hosting and Administration
        • Web Hosting and Mastering
        • Website Design and Development
      • Software
        • Departmental Software Purchases
        • Microsoft Campus License
        • Personal Software
  • Services A-Z
  • Services Directory
IT Services Directory
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IT Services Directory

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Search for an IT Service

 

A

  • Accessibility Resources

    Email
    itaccessibility@tamu.edu
  • Accessing Identity Data

    Email
    idm-support@tamu.edu
  • Active Directory NetID Authentication

    Email
    idm-support@tamu.edu
  • Admin Account

    Email
    idm-support@tamu.edu
  • Aggie Cloud

    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300
  • Aggie Innovation Platform

    Email
    aip@tamu.edu
  • Aggie Proctoring Center

    AI Help
    Email
    aihelp@tamu.edu
    Phone
    979.458.3417
  • Applicant Information System

    Office of Admissions Customer Service
    Website
    admissions.tamu.edu/contact
    Email
    admissions@tamu.edu
    Phone
    979.845.1060
    Address
    General Services Complex, Suite 1601
  • Application Design and Development

    Email
    itss@tamu.edu
    Phone
    979.847.4877
  • Audioconferencing

    Email
    tcom-request@tamu.edu

B

  • Building Connections

    Email
    request@tamu.edu
    Phone
    979.845.1704
  • Business Continuity Consulting

    Email
    itss@tamu.edu
    Phone
    979.847.4877
  • Business Relationship Management

    Email
    brm@tamu.edu
    Phone
    979.845.5555

C

  • Cable TV

    Help Desk Central
    Website
    it.tamu.edu/help/index.php
    Email
    hdc@tamu.edu
    Phone
    979.845.8300
  • Campus Data Centers

    Email
    wcdc-tours@tamu.edu
    Phone
    979.845.9999
  • Campus Firewall

    Email
    firewall@tamu.edu
  • Campus Network

    Email
    request@tamu.edu
    Fax
    979.847.1111
  • Camtasia Studio

    Email
    softwarecenter@tamu.edu
    Phone
    979.845.8300
  • Canvas Learning Management System

    Office for Academic Innovation
    Website
    lms.tamu.edu/
    Email
    aihelp@tamu.edu
    Phone
    979.458.3417
  • Cascade Server

    Email
    cascade@tamu.edu
    Phone
    979.847.4877
  • Cellular

    Email
    tcom-request@tamu.edu
    Phone
    979.845.8300
  • Classroom Equipment

    Instructional Media Services
    Website
    ims.tamu.edu/
  • Cleopatra

    University Writing Center
    Phone
    979.458.1455
  • Code Maroon

    Email
    codemaroon@tamu.edu
    Phone
    979.845.8300
  • Compass

    Email
    eis-security@tamu.edu

D

  • Database Development

    Email
    itss@tamu.edu
    Phone
    979.845.8300
  • Database Hosting and Administration

    Email
    itss@tamu.edu
    Phone
    979.847.4877
  • Departmental Connections

    Email
    consult@tamu.edu
  • Departmental DHCP

    Help Desk Central or Infoblox
    Website
    tamu.service-now.com/tamu-selfservice/
    Email
    infoblox@tamu.edu
    Phone
    979.845.8300
  • Departmental Firewalls

    Email
    firewall@tamu.edu
  • Departmental Software Purchases

    Email
    softwarecenter@tamu.edu
    Phone
    979.845.8300
  • Desktops and Servers

    Email
    request@tamu.edu
    Phone
    979.845.1704
  • Digital Signage

    Email
    digitalsign@tamu.edu
  • DigitalDesk

    Office of Institutional Effectiveness & Evaluation
    Website
    assessment.tamu.edu/Menu/Scanning-Evaluation-Services/Instructor-Tools
    Email
    assessment@tamu.edu
    Phone
    979.862.2918
    Fax
    979.862.2919
  • Distributed Antenna System

    Email
    tcom-request@tamu.edu
    Phone
    979.845.8300
  • Domain Requests

    Email
    infoblox@tamu.edu
  • Duress/Panic Button

    Lt. Bobby Richardson (UPD)
    Email
    brichardson@tamu.edu
    Phone
    979.845.2345

E

  • Email Signing Certificate

    Email
    identity@tamu.edu
    Phone
    979.862.4300
  • Enterprise Backup and Storage

    Email
    tamu-it-bcteam@tamu.edu
  • Exam Soft

    Email
    aihelp@tamu.edu
    Phone
    979.458.3417
  • eCampus Learning Management System

    Email
    aihelp@tamu.edu
    Phone
    979.458.3417

F

  • File A Complaint

    Email
    complaint@tamu.edu
  • Financial Aid Portal

    Website
    financialaid.tamu.edu/Contact-Us/Contact-Us

G

  • Guest Accounts

    Email
    identity@tamu.edu

H

  • Help Desk Central

    Website
    it.tamu.edu/help/
    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300
    Address
    Computing Services Center, room CS00 (available 8 a.m. to midnight)
  • High Performance Research Computing

    Email
    help@hprc.tamu.edu
    Phone
    979.845.0219
  • Honorlock

    AI Help
    Email
    aihelp@tamu.edu
    Phone
    979.458.3417
  • Howdy

    Email
    howdy@tamu.edu

I

  • IT Resource Account

    Email
    idm-support@tamu.edu
  • Identity Federation Memberships

    Email
    tamufederation@tamu.edu
  • Infoblox

    Email
    infoblox@tamu.edu

K

  • Keyless Entry and Badge/Card Access Request System (BARS)

    Email
    keyless@tamu.edu
    Phone
    979.845.8300

L

  • Laserfiche Document Management Support

    Email
    itss@tamu.edu
    Phone
    979.847.4877
  • LinkedIn Learning

    Email
    aihelp@tamu.edu
    Phone
    979.458.3417

M

  • Media Installations

    Email
    request@tamu.edu
    Phone
    979.845.1704
  • Mediasite

    Email
    aihelp@tamu.edu
    Phone
    979.458.3417
  • Microsoft Campus License

    Email
    softwarecenter@tamu.edu
    Phone
    979.845.8300
  • Microsoft OneDrive

    Help Desk Central
    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300
  • Microsoft SharePoint

    Help Desk Central
    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300
  • Microsoft Teams

    Help Desk Central
    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300

N

  • NAT Devices

    Email
    security@tamu.edu
  • NetID Two-Factor Authentication

    Email
    security@tamu.edu
  • Network Consulting Services

    Email
    consult@tamu.edu
  • Network Time Protocol

    Email
    Infoblox@tamu.edu
  • Network Vulnerability Scanning

    Email
    security@tamu.edu

O

  • Off-Campus/Remote Connections

    Email
    tcom-request@tamu.edu

P

  • P25 Radios

    Email
    tcom-request@tamu.edu
  • Passwords

    Help Desk Central
    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300
  • Peerceptiv Peer Review

    Email
    aihelp@tamu.edu
    Phone
    979.458.3417
  • Personal Software

    Email
    softwarecenter@tamu.edu
    Phone
    979.845.8300
  • Phones

    Email
    tcom-request@tamu.edu
    Phone
    979.845.8300
  • Portfolium

    AI Help
    Email
    aihelp@tamu.edu
    Phone
    979.458.3417
  • Procurement Consulting

    Email
    itss@tamu.edu
    Phone
    979.847.4877
  • Project Management Tools and Guides

    Email
    pmo@tamu.edu

Q

  • Quality Assurance Reviews

    Email
    itss@tamu.edu
    Phone
    979.847.4877
  • Qualtrics Survey Application

    Texas A&M Software Center
    Email
    softwarecenter@tamu.edu
    Phone
    979.845.8300

R

  • Rechargeable Battery Recycling

    Email
    ehsd@tamu.edu
    Phone
    979.845.2132
    Fax
    979.845.1348
    Address
    1111 Research Parkway
  • Report IT Security Incident

    Email
    security@tamu.edu
    Phone
    979.845.8300
  • Report an IT Problem

    Help Desk Central
    Website
    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300
  • ResNet

    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300
  • Respondus

    Email
    softwarecenter@tamu.edu
    Phone
    979.845.8300

S

  • Science DMZ Network

    Email
    security@tamu.edu
  • Secure Technologies for Aggie Researchers

    Email
    star@tamu.edu
  • Security Consulting

    Email
    itss@tamu.edu
    Phone
    979.847.4877
  • Server Administration

    Email
    admin-request@tamu.edu
  • ServiceNow IT Service Management Platform

    Email
    itss@tamu.edu
    Phone
    979.847.4877
  • Shibboleth

    Email
    shib-request@tamu.edu
  • Snagit

    Email
    softwarecenter@tamu.edu
    Phone
    979.845.8300
  • Special Network Arrangements

    Email
    consult@tamu.edu
  • Spirion Sensitive Data Manager

    Email
    security@tamu.edu
  • Student Response Systems (Clickers)

    Email
    aihelp@tamu.edu
    Phone
    979.458.3417
  • Surplus IT Equipment

    Email
    surplusproperty@tamu.edu
    Phone
    979.845.3427
  • Surveillance Cameras

    Email
    cameras@tamu.edu
    Phone
    979.845.8300
  • Syncplicity

    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300

T

  • TAMU Visitor Wireless

    Email
    identity@tamu.edu
    Phone
    979.862.4300
  • TAMU WiFi

    Help Desk Central
    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300
  • TAMUDirect Mailing Lists

    Email
    tamudirect@tamu.edu
  • TTVN/Wide Area Network

    Email
    wan@ttvn.tamus.edu
    Phone
    979.845.8437
  • Texas A&M Exchange

    Email
    helpdesk@tamu.edu
  • Turnitin

    Email
    aihelp@tamu.edu
    Phone
    979.458.3417

V

  • Videoconferencing

    Email
    ttvn-schedule@tamu.edu
    Phone
    979.862.2240

W

  • Web Hosting and Mastering

    Email
    itss@tamu.edu
    Phone
    979.845.8300
  • Website Design and Development

    Email
    itss@tamu.edu
    Phone
    979.845.8300
  • White Page Directory

    Email
    helpdesk@tamu.edu
    Phone
    979.845.8300

Z

  • Zoom Videoconferencing

    Email
    aihelp@tamu.edu
    Phone
    979.458.3417

#

  • 800-MHz Radio System

    Email
    radios@tamu.edu
    Phone
    979.845.8300
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Services
  • Services A-Z
  • Service Categories
Leadership
  • Office of the CIO
  • IT Governance
  • Strategic Initiatives
  • Division of IT
  • Reports & Publications
  • News
Security
  • Safe Computing Guides
  • CAP
  • Cybersecurity Security Games
  • IT Professionals
Policy
  • IT Policy
  • IT Risk Management
  • IT Continuity of Operations
  • E-Discovery
  • IT Accessibility
Community
  • IT Events
  • IT Communication
  • Collaboration
Help
  • View IT Service Alerts
  • Get Tech Help
  • Search the Knowledge Base
  • New Student Tech Guide
Stay Connected

Give us your feedback, make suggestions, and ask questions.

Contact Us

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