You can also send an email request to CloudOps@tamu.edu for more information about cloud services.

Interested in STAR? Email star@tamu.edu.

Looking for student cloud resources? Visit the Knowledge Base for more information.

Pricing Calculators

Visit the cloud provider pricing calculators for cost estimates and comparisons.

Help Me Choose

Not sure which cloud provider best suits your needs? Request a consultation to help you plan your computer architecture, integrate with campus infrastructure or determine the best solution for your needs. We’re happy to help you determine the options that may work best.

AIP FAQs

How do I purchase cloud services through AIP?

Purchases for AIP cloud services will ultimately be made through ServiceNow and the AggieBuy system.

The requestor will provide the following information during the process:

  • Name of requester/primary owner for the account
  • FAMIS Account number (including part#, account code and cost center)
  • Name for the account to be created. Naming conventions will include:
    Agency - College/Unit - Description
  • Dollar amount of services desired from the selected provider

Once a PO is established through AggieBuy, the appropriate access will be set up within the cloud provider and communicated to the requester.

How do I know how much has been billed to my account and for what services?

  • Requesters will have access to billing information within the cloud services provider, it is also recommended to set up quotas and notifications.
  • AIP has chosen a vendor to provide consolidated billing and reporting. Requesters will have access to their accounts for monitoring of expenditures.

When will I be charged for incurred expenses?

  • The cloud provider will invoice AIP at the end of each calendar month.
  • AIP will review costs incurred by the requester and submit an invoice for payment through AggieBuy against the PO number.

Is there a charge for consulting or support?

AIP does not currently charge for assisting campus community members for consulting or support provided. For a deeper dive or more complex scope of work, a custom engagement can be negotiated.

Is AIP available to students?

No. Public Cloud providers Microsoft Azure, Amazon Web Services, and Google Cloud Platform, offer a variety of resources for Texas A&M students. These resources allow students to learn and use cloud resources with little or no cost. For a list of cloud resources available to students visit the Knowledge Base.