Texas A&M University
Texas A&M University

Work from Home Resources

For Faculty & Staff For Students

For Faculty & Staff

In case of an emergency, the ability to interact with employees and students in dispersed locations may become increasingly important. Texas A&M Information Technology provides tools to continue communications and maintain productivity. Most of these resources require advance preparation, and we encourage you to learn how to use these resources before a situation requires you to work off-campus.

If you work with financial information, student records or other confidential information, please encrypt all data, files and email messages that you use from home. Visit Encryption, for more information.

Need Help?

Help Desk Central is our main contact point for computer and network related questions. Contact them via email at helpdesk@tamu.edu or phone at 979.845.8300. If you need help with departmental IT resources, contact your department's IT support person.

Phone and Conferencing Resources

Call Forwarding and Voice Mail
Call forwarding allows you to forward calls from your office telephone to another telephone, such as your home phone or cell phone. Call forwarding instructions can be viewed at the Telecommunications website.

You can check your office voice mail from off campus. Telecommunications has provided step-by-step instructions for managing your voice mail.

You can also forward your voice mail to your email account and receive an email alert when you receive a voice mail. To learn how, visit Telecom's Voice Mail to Email page.

Update Contact Information
Make sure that your contact information is up to date in case you need to be contacted at home. To update your contact information:

  1. Visit sso.tamus.edu.
  2. Log in with your UIN and password.
  3. Click HRConnect from the SSO Menu.
  4. Click Personal Data from the top menu.
  5. Click Edit/Update my Personal/Address/Phone Information.
  6. Edit information as needed and click Update my Record.
  7. Exit HRConnect.

Audioconferencing
Audioconferencing allows multiple individuals in different locations to listen and speak to each other using their telephones. Telecommunications supplies several options from self-service to pre-arranged conferences for both local and out-of-area phone numbers.

More about service options, conference requests and how-to guides can be viewed at the Audioconference Services page. Contact Telecommunications at 979.845.1020 for assistance.

Webconferencing
TTVN WebMeeting is an interactive webconference application that enables any number of participants to meet over the Internet using their desktop or laptop computers. WebMeeting provides a rich set of enterprise-level webconferencing capabilities. You can use WebMeeting to meet with anyone online, teach classes, present guest lecturers and hold webinars. WebMeeting is available to all Texas A&M University System faculty, staff, and students at no charge.

To learn how to set up and conduct a meeting, visit the TTVN WebMeeting page.

Note: You must register in advance to use WebMeeting.

Instructional Technology Services (ITS) offers specialized training and one-on-one consultations to help get you up to speed quickly with webconferencing. You can register for training at the ITS website. If you have questions, call 979.862.2241.

Networking Resources

Virtual Private Network (VPN)
You can access the campus network from off campus by using the Virtual Private Network (VPN). VPN provides the same level of access to resources as being directly connected to the campus network, giving you added convenience and increased security when using Texas A&M resources.

Texas A&M Information Technology provides VPN service at no charge on the Networking and Information Security (NIS) Virtual Private Network page.


If you use Windows, you may be able to use Windows' Remote Desktop to access your work computer. Contact the IT support employee for your department for more information about accessing your files and computer resources from home.

Virtual Open Access Lab (VOAL)
The Virtual Open Access Lab allows remote use of Windows computers in the Open Access Labs (OAL) from your PC or Mac. Faculty and authorized staff can access files saved to their Home (H:) drive using the VOAL.

To use the VOAL, you must enable your OAL account at the Account Activation page. Then, visit voal.tamu.edu to start using the VOAL.

Dial-Up Internet Access
If you do not have Internet on your home computer, the University provides dial-up service at no charge. For more information, view the Dial-Up Bank instructions. If you use Texas A&M's dial-up Internet access, you do not need to use Virtual Private Network (VPN). There are over 100 dial-up lines available.

Teaching Resources

Email Your Class
The Howdy web portal enables instructors to email their students by class section. To learn how, log in to howdy.tamu.edu and click on the Instructor/Advisor tab. The "How to Use the Instructor Class Roster" guide is in the "Learn About the Instructor/Advisor Tab" channel.

Learning Management System (eCampus)
Instructors can communicate with their students through email, announcements, calendar postings and online discussions. The eCampus system allows you to upload files such as Word documents and PowerPoint presentations, provide remote access to course materials and resources, grade assignments, give quizzes and post grades. To learn how, visit the eCampus website.

Instructional Technology Services (ITS) has developed documentation at ITS Docs about how to use teaching tools such as eCampus, webconferencing and Turnitin to stay in contact with your students and facilitate learning. ITS also offers training classes. To see a schedule of classes, view the ITS Training Schedule.

Camtasia is a software application that gives you the power to easily record your screen, PowerPoint presentations, voice and web camera video to create video tutorials, training presentations and demonstrations for web and CD. Camtasia is available for download at software.tamu.edu for $10. Instructional Technology Services provides Camtasia training, as well as Employee & Organizational Development.

For Students

Students should frequently check their Texas A&M Email account for important messages from their instructors and the University.

Need Help?

Help Desk Central is our main contact point for computer and network related questions. Contact them via email at helpdesk@tamu.edu or phone at 979.845.8300.

Contact Information
Make sure that your contact information is up to date in case you need to be contacted at home. To update your contact information:

  1. Visit howdy.tamu.edu.
  2. Log in with your NetID and password.
  3. Click the My Record tab.
  4. Click View/Update Addresses/Phones in the "Records" channel.
  5. If you need to update your contact information, click Update Addresses and Phones.
  6. Click the link for the information you need to update.
  7. Click Submit.

Student Workers
Student workers should also update their contact information using Single-Sign-On.

  1. Visit sso.tamus.edu.
  2. Log in with your UIN and password.
  3. Click HRConnect from the SSO Menu.
  4. Click Personal Data from the top menu.
  5. Click Edit/Update my Personal/Address/Phone Information.
  6. Edit information as needed and click Update my Record.
  7. Exit HRConnect.

Networking Resources

Virtual Private Network (VPN)
You can access the campus network from off campus by setting up Virtual Private Network (VPN). VPN provides the same level of access to resources as being directly connected to the campus network, giving you added convenience and increased security for Texas A&M resources.

To use VPN to connect to the Texas A&M network, download and configure VPN software on your computer. Texas A&M provides this software at no charge at the Networking and Information Security website. You can also view step-by-step instructions for installing and configuring the software from this site.

If you use Windows, you may be able to use Windows' Remote Desktop to access your work computer. Contact your departmental IT support person for more information about accessing your files and computer resources from home.

Virtual Open Access Lab (VOAL)
The Virtual Open Access Lab allows you to access computer lab software and your Home (H:) drive from anywhere. To get started, visit voal.tamu.edu.

Dial-Up Internet Access
If you do not have Internet on your home computer, the university provides dial-up service at no charge. For more information, contact 979.845.2326 or view the Dial-Up Bank instructions.

Teaching Resources

eCampus
Your instructors may use eCampus to teach class, upload files, give quizzes, post grades, create discussion topics and more. To learn how to use this resource, visit the eCampus website.

Webconferencing
TTVN WebMeeting is an interactive webconference application that enables any number of participants to meet over the Internet using their desktop or laptop computers. Your instructor may use WebMeeting to teach class.

For technical requirements and troubleshooting, visit  visit the TTVN WebMeeting page.