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As COVID forced a lockdown, the team at the Telebehavioral Care Program (TBC) faced an increased caseload of patients and needed to maintain support for their trainees working from home. Microsoft Teams fit the bill and allowed the program to continue operations.
TBC used other platforms in the past, many of which were expensive and lacked some of the features of Teams. The recording functionality of Microsoft Teams specifically helps TBC meet accreditation standards.
Teams allows TBC to offer group therapy sessions for patients and will be soon used for individual patient therapy. It also allows staff to securely communicate with external partners, such as the 200+ schools in the Texas Child Health Access through Telemedicine program.
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- Make calls from any device.
- Integrate with other apps in the Microsoft 365 suite.
- Schedule meetings with ease and sync with Outlook.
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