September 3, 2021


Picture this. You’re working on a tight deadline. You complete the assignment with minutes to spare only to realize that CAS is down. How do you turn in the assignment? How long will it be down? If only you had known sooner! 

IT happens. The good news is you don't have to be caught off guard. There is a solution! 

Sign up for Enterprise IT Alerts. When you subscribe to Enterprise IT Alerts, you receive a text alert any time an important campus service is down. This includes campus internet, email, Canvas, Howdy, CAS and the campus data centers. 

“Students at Texas A&M are constantly on the move and lead very busy lives,” said Ken Reinertson, senior IT manager of the Incident and Operations Center. “Subscribing to Enterprise IT Alerts is a great option for anyone who wants up-to-date information on the go.” 

To subscribe, visit and click “Subscribe to IT Alerts for Essential Services” at the top of the page. It’s that easy! 

“IT is vital to education in a higher learning environment,” said Reinertson. “Any interruptions in IT can cause hardship for anyone relying on these services. It is important for our students to know that if a needed service goes down, IT staff know about it and are diligently working to resolve the issue.”

Want to know about outages for other IT services? 

Visit and see a list of all outages, degradations and maintenance schedules for technology services at Texas A&M. 

Have questions? Contact Help Desk Central website, call 979.845.8300 or contact Help Desk Central any time at