Project Purpose

This project to launch the TechHub program is complete. Visit the TechHub website at techhub.tamu.edu for details or to submit feedback.

Initiatives to expand and improve the program are ongoing. We will communicate with customers and stakeholders as details are available.

TechHub is a centralized technology procurement program intended to reduce the cost of device life-cycle management and improve the user experience through centralized purchasing, device standardization, supply-chain management, and provide cost savings in the processing and deployment of hardware and software assets. This new program will provide Texas A&M University faculty, staff, and departments with a convenient process to procure high-quality, fully tested and vetted technology that will be configured and secured to university standards.

Guiding Principles

  • Driving down direct costs of technology purchases and passing those savings to departments and units.
  • Supporting shared decision-making with the IT Community to provide the right technology solutions that meet user needs.
  • Remaining at the forefront to identify and evaluate emerging technologies to keep the campus on the cutting edge.
  • Streamlining processes and workflows to fit all IT Community needs.
  • Prioritizing value and the user experience.

Milestones

Laying the Foundation: Spring & Summer 2023 (Complete)

  • Evaluate and test E-commerce platforms
  • Focus groups and stakeholder outreach
  • Build TechHub Operations Center
  • Hire and onboard TechHub team
  • Build and test online store front

Phase 1: Fall 2023 (Complete)

  • Establish TechHub Advisory Group
  • Finalize integrated billing process
  • Online Ordering (hardware only)
  • Develop standard workflow and SOPs
  • Pilot Test Ordering Processes
  • Early Adopter Onboarding

Phase 2: Spring & Summer 2024 (Complete)

  • Develop plan and onboard colleges and units
  • Solicit Customer Feedback and Prioritize Improvements
  • Formalize hardware catalog
  • Build out on-hand inventory
  • Integrate systems to process large volume orders
  • Custom order processing
  • Implement Product Selection/Vetting Process
  • Build PowerBI reports/analytics Dashboard

Phase 3: Fall 2024 & Spring 2025 (Complete)

  • Full implementation of end-point procurement for all colleges and units
  • Design and build new website template
  • Continue to receive feedback and improve website, reporting, data analytics, and processes

University Savings

hardware dollar save icon

Hardware dollars saved to date

$2,280,000