Overview
Cable television service is provided on campus to residence halls, university apartments and departments.
Getting Started
For students, go to the Television Service section of the Residence Life website to read about your TV options (cable vs. IPTV), connecting your TV, viewing the channel lineup and requesting help.
Campus departments and offices can request cable TV service. To order this service follow the instructions in the Request section below. Visit the Cost section below to see departmental monthly charges and installation fees.
Help and Support
Instructions for connecting your TV to cable or IPTV are available in the Knowledge Base.
If you have problems with your service, contact Help Desk Central at 979.845.8300 or hdc@tamu.edu. If your problem cannot be resolved over the phone, a technician will be sent to your room or apartment on the next available business day.
Contact Information
- helpdesk@tamu.edu
- Phone
- 979.845.8300
Cost
Texas A&M University (Part 02) rates are displayed below. See General Computing Rates for TAMUS, Non-TAMUS, and Auxiliary Rates.
| Service Description | Unit | Rate in $ | Item Code/Product/Service |
|---|---|---|---|
| Cable TV Service | Monthly | 15.00 | 304 |
Additional Details
Note: Cable TV rates for students in residence halls and university apartments are set by the Department of Residence Life (see Television Service).
Request
Campus departments and offices can request cable TV service.
Contact 979.845.8300, email tcom-request@tamu.edu, or complete a service order below for more information.
Submit work orders via email to tcom-request@tamu.edu.
Request This Service
FAQ
Where can I find current TV programming and list of channels?
Will my television work with campus cable TV?
How do I report a problem with campus cable TV?
How do I connect my television?
Since we are using a satellite company, do I need to use a box on top of my television?
Is KAMU offered?
Do you offer any cable radio stations or music-only channels?
How do I request adding other channels to the lineup?
Can I get Pay-Per-View or order other premium services such as HBO or Showtime?
Will I be able to get the SEC Network?
How do I get TiVo to work?
How much does cable TV cost?
Will Code Maroon alerts be shown on the CATV service?
Are you expanding the HD lineup?
Will I need to reprogram or rescan for channels on my TV to get new channels being offered?
Q. Where can I find current TV programming and list of channels?
A. Channel 45.1 offers a Channel Lineup and programming information. You can also get a current lineup for TV programming by going to the channel lineup.
Q. Will my TV work with campus cable TV?
A. Campus cable TV is an all-digital service. Read the television requirements under the Television Service section of the ResLife website to make sure your TV is capable of tuning digital channels.
Q. How do I report a problem with campus cable TV?
A. Call Help Desk Central at 979.845.8300. A Help Desk Central staff member will troubleshoot the problem over the phone with you. If your problem cannot be resolved over the phone, a technician will be sent to your room or apartment the next available business day to correct the problem.
Q. How do I connect my television?
A. Most televisions require only a few steps to work. Read how to connect Cable TV Service and/or IPTV Service.
Q. Since we are using a satellite company, do I need to use a box on top of my television?
A. You do NOT need a box on top of your television.
Q. Is KAMU offered?
A. Yes, KAMU is offered on channels 12.1 - 12.3, with PBS on 12.1 in HD.
Q. Do you offer any cable radio stations or music-only channels?
A. At this time Radio and Music only channels are not available.
Q. How do I request adding other channels to the line-up?
A. The current Cable TV line-up is created with input from the Department of Residence Life, student surveys, and other interested parties (athletics, KAMU, departments, etc.). For ResLife customers, please contact your residence hall representative (RA, RD) to request additional channels or lineup changes. For campus departments and offices, please call 979.845.8300.
Q. Can I get Pay-Per-View or order other premium services, such as HBO or Showtime?
A. Pay-Per-View services and premium services are not offered at this time.
Q. Will I be able to get the SEC Network?
A. Yes, the SEC Network is offered in HD on Channel 50.1 and the SEC Alternate Channel on 33.4. The SEC Alternate Channel is not offered in HD and is only used by ESPN when simultaneous programming is available.
Q. How do I get TiVo to work?
A. TiVo is a DVR/NVR service offered at local electronic stores (Best Buy). Texas A&M Technology Services has worked with TiVo and the campus provider, and found that the TiVo service will not offer full functionality on the campus all-digital channel lineup. While not supported, you can follow the setup instructions provided with the TiVo to attempt to setup the service. When selecting the appropriate channel line-up, enter the campus ZIP code (77843), then look for "Lamont Campus Televideo Texas A&M - Cable (College Station)."
Q. How much does cable TV service cost?
A. Cable TV rates for students in the residence halls and university apartments are set by the Department of Residence Life (see Residence Hall and University Apartment Amenities). For campus departments and offices, visit the Cost tab to see monthly charges and installation fees.
Q. Will Code Maroon alerts be shown on the CATV service?
A. Yes, all channels on the lineup will receive and broadcast Code Maroon alerts when published.
Q. Are you expanding the HD lineup?
A. Yes, we recently added 12 new HD channels along with all the local channels in HD.
Q. Will I need to reprogram or rescan for channels on my TV to get new channels being offered?
A. Please run a rescan your TV to locate the new SD and HD channels. Most televisions allow this through the "Menu" feature and by performing an automatic scan. For specific directions, consult your TV owner's manual. If you are still experiencing problems with your service, please contact Help Desk Central at 979.845.8300.