Email, Messaging and Collaboration

Mail Relay Resources

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Overview

Texas A&M uses SMTP-AUTH to securely relay email. The SMTP Relay machines process email that passes into or out of the Texas A&M network. This service requests your NetID and password from your email client to authenticate mail traffic and provides virus scanning and spam filtering.

Getting Started

Email clients need to be configured to work with SMTP-AUTH. Information on configuring popular email clients is available on the Setting up Mail Clients page in the Knowledge Base.

Help and Support

To learn more about SMTP-AUTH, visit the Email and SMTP-AUTH page in the Knowledge Base or the Infrastructure Services website.

Service Details

The SMTP mail relay resources provide virus scanning and spam filtering.

Virus Scanning

The mail relays have the ability to detect suspected virus outbreaks. Messages that correspond to a suspected virus outbreak are quarantined for 24 hours to allow antivirus vendors time to issue a new signature. After 24 hours, suspect messages are released to the original recipients.

To learn more about virus scanning, visit:

Spam Filtering

The relays utilize two layers of protection against spam: reputation filtering and anti-spam filters. Texas A&M central email servers use Proofpoint to identify and block or quarantine unsolicited email (spam). If a message is quarantined, a notification is sent to the message's intended recipient, who can read the message, release the message to be delivered normally to their inbox or delete the message.

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