Server Administration

Overview

Server Administration ensures IT infrastructure is reliable, secure and maintained for optimal performance. This includes managing files, mail, applications and web servers through regular upgrades and preventative maintenance.

Getting Started

Complete the appropriate Server and Storage Management form or contact the service team at admin-request@tamu.edu with your server support or configuration needs.

Cost

Texas A&M University (Part 02) rates are displayed below. See General Computing Rates for TAMUS, Non-TAMUS, and Auxiliary Rates.

We can provide flexible support based on your needs. For more on contract, non-contract, project based and ad-hoc support options, visit Support Options and Pricing.

Service Details

 Technology Services provides comprehensive server and appliance administration.

Server Administration

• Includes both virtual and physical servers running supported Linux and Windows Server OSes
• Operating system management and updates (including security patching and validation) in scheduled and out-of-band maintenance windows
• Configuration management to ensure system consistency, security, and alignment with standards and best practices
• Performance monitoring, including resource utilization and early event alerting
• Hardware installation, repair and maintenance
• Firmware and system infrastructure software upgrades
• Server migrations and network transitions with minimal disruption to dependent services
•  Antivirus installation and monitoring

Appliance Administration

• Firmware and software updates, applied on a scheduled and as-needed basis
• Security patching and validation in scheduled and out-of-band maintenance windows
• Hardware installation, repair and maintenance
• Performance monitoring based on capability, including resource utilization and early event alerting
• Lifecycle and upgrade planning