Windows Device Management @ Texas A&M enables our College and Division IT staff to provide greater attention to the specific needs of Texas A&M's faculty, staff and students through the lifted responsibility of infrastructure administration. Enterprise services are developed and delivered by certified enterprise administrators trained to ensure the consistent delivery, stability, and scalability of IT services to the Colleges and business units at Texas A&M.

Through Windows Device Management @ Texas A&M, attention from College and Division IT staff is unlocked to assist with teaching, learning, research and outreach initiatives to help drive the university's mission as a land grant institution.

Getting Started

All university-owned Windows devices need to be enrolled in the Unified Windows Device Management service. Your local IT support staff will enroll your university-owned Windows device.

Help and Support

If you need to request support or report an issue with your Windows device, please contact your department IT support team.

Intune is required to manage university-owned Windows devices. Billing details for the service are being finalized. Any charges will be communicated to departments to allow for budget planning.

Unified Windows Device Management at Texas A&M uses the Microsoft Intune platform to manage and secure Windows devices.

• Secure: If a device is lost or stolen, it can be wiped remotely.
• Reliable: Software installation and updating processes run continuously in the background.
• Efficient: Devices are updated and patched with little to no customer disruption.
• Flexible: Customers choose when to install new software on their device through self-service tools. 

What is Microsoft Intune?

Microsoft Intune is a cloud-based endpoint management solution. It manages user access to organizational resources and simplifies app and device management.

What is the difference between Windows Autopilot and Intune?

Windows Autopilot and Intune are two different components within the Microsoft ecosystem that serve complementary purposes for managing devices and their deployment.

While Intune is used for device and app management, Autopilot simplifies and automates deploying new devices in an organization by enabling zero-touch setup for devices.

Used together, Autopilot handles devices’ initial setup and Intune provides ongoing management.

How do I know if my device is enrolled in Intune?

If you are enrolled in Intune, the Company Portal app is installed on your Windows computer.

You can find the app by navigating to your Windows Start Menu and finding it listed in the software, or by searching "Company Portal" in the Start Menu Search. The app is branded with Texas A&M University name and maroon color.

When will my device be enrolled in Intune?

The project team is working closely with local IT teams to develop a schedule that works best for each unit. Communications will be sent out before and during enrollment to help you know what to expect.

What can I expect as I enroll in Intune?

We are partnering with the local IT teams supporting each unit to build an Intune experience that meets their needs. The initial enrollment will provide our team with data to support the process without impacting the user experience.

What is required for a device to be able to enroll in Intune?

All Intune devices must have a valid Windows license. If a candidate device does not have a valid license, we cannot enroll it in Intune.

After enrolling in Intune, will I still be able to install software and apps myself?
Many apps will be available for self-service installation through our Company Portal app. Apps not available via Company Portal can still be installed by accounts with administrator privileges.

Unified Windows Device Management includes self-service tools that empower campus members to manage their Windows device easily and conveniently. 

Self Service Tools: 

Admin by Request