Overview

Adobe Acrobat Sign (Adobe Sign) is a cloud-based e-signature service that allows campus members to send, sign, track, and manage signature processes using a web browser or mobile device.

Getting Started

Adobe Sign is currently available to active DocuSign users. In September 2023, the service will be made available to Texas A&M University part 02 employees (which includes our campus locations for Qatar and the School of Law), Texas A&M University at Galveston (part 10), Texas A&M Health (part 23) and the Texas A&M Engineering Experiment Station (TEES) (part 28).

Help and Support

Contact Help Desk Central at 979.845.8300 or helpdesk@tamu.edu if you have questions.

Data Security

FERPA Compliant
Yes
HIPAA Compliant
No - Upon request

Contact Information

Cost

This application is centrally funded for employees of Texas A&M University (part 02 includes Qatar and Law), Texas A&M at Galveston (part 10), Texas A&M Health (part 23) and TEES (part 28). There is a cost for TAMUS auxiliary units. Email adobe@tamu.edu for details.

Guidelines

Document Recipient Authentication Levels

Adobe Sign uses email as the default authentication method. This is sufficient for most agreements, but certain documents may require heightened levels of authentication. See Adobe Sign Authentication Methods for a list of available signature options.

Please ensure that any agreements you’re sending on behalf of Texas A&M have been approved. If you have questions about the level of authentication required for your agreement, please contact the compliance office that oversees your unit.

If your agreement requires heightened levels of authentication, please email adobe@tamu.edu. Please note: Some options may incur additional fees.

Document Storage

Adobe Sign is not a storage system and should not be used to store signed documents.

Signed documents should be downloaded and stored on a university-managed file storage system such as Google Drive, Microsoft OneDrive or a local shared network.

HIPAA

Adobe Sign is not configured for HIPAA compliance. If you need this enabled, please contact the TAMU Adobe Team.